Editorial contact

Talk to the editor desk.

Editorial corrections, verification queries, and tip lines are routed to the desk. No KYC details are exchanged here.

Editorial corrections

If you spot a correction we missed, open the relevant story page and follow the in-page correction note. The desk publishes every correction within 24 hours of confirmation.

Verification queries

Verification queries — about a claim on the desk, a presser reference, or a ground report — are best handled with a link to the source. The desk trusts source-linked queries more than anonymous tips.

Tip line

Tip lines for verified cricket news — pressers, ground reports, squad announcements — are routed to the desk. The desk only escalates Level 3 (verification ladder) stories. Level 4 stories are not published.

No KYC details

The desk does not accept KYC details, account IDs, or passwords via the editor desk. Customer-care issues are handled by the brand directly on the official channel.

Editorial review cycles

The desk runs a 24-hour review cycle for editorial corrections and a 7-day cycle for verification queries. Tip lines are reviewed at the same cycle as corrections but follow the verification ladder before publication.

Queries the desk handles

The desk handles editorial corrections, verification queries on a published claim, source-link verification for a presser or ground report, and tip lines for verified cricket news at the verification ladder level of Level 3 or higher.

Queries the desk does not handle

The desk does not handle customer-care issues on the brand's behalf. The desk does not handle KYC verification, account recovery, deposit disputes, or withdrawal disputes. Customer-care issues are routed to the brand's official channel first.

Routing precedence

Use the in-page correction note on the relevant story page for an editorial mistake. Use the contact form for queries that are not in-place on a story. Customer-care issues go directly to the brand.

How the desk handles queries

The desk reads every inbound query within 24 hours during weekdays. Editorial corrections are routed to the story page within 24 hours of confirmation. Verification queries receive a source-linked response. Tip lines are routed to the verification ladder before publication.

What the desk will not respond to

The desk will not respond to customer-care issues on the brand's behalf, KYC verification requests, account recovery requests, deposit disputes, withdrawal disputes, or anonymous tips that lack a verifiable source.

Common mistakes the desk sees across the IPL beat.

Mistake A — Skipping the venue read.

Reading a fixture without a venue read is reading a match as if all venues are the same. They are not. Subcontinental black soil and red soil produce different bowling plans at different overs. Always read the venue first.

Mistake B — Trusting the headline bonus number.

The headline bonus number is rarely the final number. A bonus with 10x rollover returns roughly half its face value to the visitor. Compare offers on the post-rollover value, not the headline.

Mistake C — Skipping KYC until the first withdrawal.

Skipping KYC until the first withdrawal creates a verification gap at the worst time. Complete KYC before the first deposit, not after the first withdrawal.

Mistake D — Side-loading an APK on Android.

Side-loading an APK bypasses the platform's signature verification. The desk recommends official app store installs only — every time.

Mistake E — Following a login link from an SMS, email, or social DM.

A login link from an SMS, email, or social DM is rarely the official channel. Bookmark the URL by typing it manually. Search-engine results can lead to lookalike sites.

Mistake F — Reusing the password across platforms.

A reused password compounds a breach. Use a unique password per platform — never reuse, never share.

Mistake G — Indecision at the lineup deadline.

The four-refresh rule caps indecision at the deadline. Refresh the lineup at most four times in the last 30 minutes. Lock the lineup once.

Mistake H — Treating pressers as marketing copy.

A presser usually leaks 2-3 lineup signals if read carefully — a player's workload ceiling, a role change in the batting order, or an overseas-player preference. Read the presser before reading the social feed.

Mistake I — Treating dew as noise.

Dew is the single largest second-innings variable in the IPL. A heavy dew reduces grip by 8-12% in the second innings and can flip a chasing favourite into a defending favourite.

Mistake J — Picking a captain by name recognition.

The captain doubles the points that player already produces. Pick the captain whose role produces the most points per ball faced or bowled at this venue. The captain is a 2x multiplier, not a name.

A routing guide by query type.

Editorial corrections.

An editorial correction is a mistake the desk published and can fix. The fastest path is the in-page correction note on the relevant story page. The desk publishes every correction within 24 hours of confirmation.

Verification queries.

A verification query is a request to confirm a published claim. The desk reads the source, confirms the verification ladder level, and replies with the ladder placement. The fastest path is the contact form with a link to the source.

Tip lines.

A tip line is a verified cricket news story — a presser, a ground report, a squad announcement. The desk reads the tip, places it on the verification ladder, and routes a Level 3+ story to the news beat. The fastest path is the contact form with a verifiable source.

Customer-care queries.

A customer-care query is a KYC verification, an account recovery, a deposit dispute, or a withdrawal dispute. The desk does not handle customer-care queries; the desk routes them to the brand's official channel. The fastest path is the brand's in-app or web support.

Submitting a tip in three lines.

A tip submitted to the desk should follow three lines. The first line: what you observed (a presser, a ground report, a squad announcement, a verified social post). The second line: where you observed it (URL, location, time). The third line: when you observed it (timestamp in IST). A tip that does not include all three lines is harder to verify — and the desk will not publish it without verification.

Submitting a correction in two lines.

A correction submitted to the desk should follow two lines. The first line: which story or page is wrong (URL). The second line: what is wrong (one sentence with a link to a verifiable source if possible). The desk publishes every correction within 24 hours of confirmation.

A final note on what the desk publishes.

The desk publishes editorial corrections and Level 3+ news stories. The desk does not publish customer-care resolutions, anonymous tips without verification, opinion pieces, or marketing claims of any kind. Each refusal is documented alongside its reasoning.

What this contact page is.

This contact page is editorial. It is not a customer-care channel. It is not a sales channel. It is not a marketing channel. It is the routing layer between visitors and the editor desk — for editorial corrections, verification queries, and tip lines.

A short rubric for your inbound query.

If your query is about a customer-care issue on the brand, route it directly to the brand's official channel. If your query is about a published editorial mistake, route it to the in-page correction note on the relevant story. If your query is about the verification of a published claim, route it here. If your query is about a verifiable cricket news tip, route it here.

How the desk responds.

The desk reads every inbound query within 24 hours during weekdays. Editorial corrections are routed back to the story page within 24 hours of confirmation. Verification queries receive a source-linked response within 7 days. Tip lines are routed to the news beat within 7 days, with a verification ladder note.